Six points on how to calculate the cost
People said to have a strong personality often have strong leadership skills in the following areas: drive, great decision-making skills, clear focus, detailed knowledge, action-focus, bigger-picture thinking, getting things done. However, behind that label of ‘strong personality’ often hides a deep sigh – from the person herself and from people who work with her.
As much as such a person gets things done, their Achille’s heal is often their people skills. They often intimidate others through their sheer confidence, no-nonsense approach, and energy. And no one dares to tell them. Only few feel free enough to have an honest, open conversation. It feels too vulnerable, too risky.
Putting a number to lacking people skills is not so hard if you take heart and work through the points above. Even if you assume productivity shortfalls of only 10% you will find that the cost of doing nothing to support this strong personality is high.
The idea is not to blame the strong manager. She plays her role in the space she was given. But she needs support because she most probably knows that she works in a way that is not sustainable for her and the organisation. But it’s tough to admit to this. For her and for you.
Written by Claudia Brandt – 29 June 2021